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Shipping policy

Fast Reliable Delivery

We use a panel of Couriers, FCB reserves the right to select the appropriate courier to deliver your parcel on time. Whilst we can't guarantee exact delivery times, we will dispatch your order within the timeframes advised at the time of your order. If you require express delivery, we offer fast-turnaround items in the express products section, along with express delivery. All Name Badge orders will be dispatched within 5 days.

When dispatched, you will receive an email notification from us to tell you it's on its way; this will include your parcel tracking code so you can track the status of your delivery. 

If your delivery address is within the Australia Post Express Post network, we can send your order via Express Post. Simply select your express option at checkout.

Insurance is not standard. Rest assured that your order is carefully packaged to arrive in perfect condition. We've shipped thousands of orders throughout Australia with damage rates below 1%. However, no matter how well packaged a parcel is, items can occasionally be damaged or lost during transit. You can add insurance during checkout if you don't add optional insurance FCB are not liable for lost, damaged, or stolen items

Postal address. All purchases will be sent to the address you provide during checkout. Although we have an address validator during checkout, you need to ensure your address is correct, including any unit numbers or secondary address lines.